Description
This programme is designed by Octus to address the needs of those in Management or Supervisory positions who are looking for guidance on how to better manage team performance. It focuses on performance improvement through effective communication and SMART goal setting. The course also emphasizes best practices to motivate your staff, monitor their performance, and coach them to achieve better results. Although this seems highly theoretical, the programme has several opportunities for attendees to implement their learnings through case studies, roleplay exercises, and more.
Learning Outcomes:
- Participants will gain an understanding of how performance management is defined and develop an intuitive understanding of how it relates to their own teams
- Understand how to formalize performance management in a Performance Management System
- Understand the benefits of the SMART system of goal and objective setting
- Understand how to create and utilize a Performance Development Plan in conjunction with your team members and link it to a specific Performance Management Timeline
- Understand an implement an annual Performance Development Plan
- Realize the roles of the Line Manager and Direct Report in developing a Performance Development Plan and taking action on it
- Appreciate best practices in coaching team members during the performance management cycle
