Description
The long-term competitive advantage of your organisation is dependent on effectively training, coaching, and mentoring your staff. This not only bolsters their technical and professional competences, but ensures that they remain motivated and committed to your organisation’s goals. Continuous learning and skill development has been cited by several studies as being the greatest incentive for modern workers to stay in an organisation, even more so than salary considerations. Mentoring and coaching therefore is essential to reducing attrition of solid resources and motivating them to perform at their highest possible level. With the Coaching and Mentoring Program from Octus, you will learn how to engage meaningfully with your employees to drive stronger performance while maintaining morale and ensuring long-term commitment.
Learning Outcomes:
- Understand and apply the SMART goal-setting technique for performance management
- Understand and apply the GROW model for goal-setting and problem-solving
- Develop the capacity to understand the perspective of the employee so as to adapt a motivation or performance management strategy
- Develop empathy as a leadership quality, identifying appropriate coaching and mentoring means for them, and creating actionable plans to address these.
- Understand the roles trust and support play in enhancing employee performance and motivation
- Develop the ability to offer constructive feedback in a supportive and friendly fashion
